Before we print, we provide a digital proof for review. It’s important to check every detail—text, layout, and color—before approving. Once you approve your proof, production begins based on that version.
If your order is damaged during shipping, let us know as soon as you receive it. We’ll review the issue and work with you to figure out what happened and what can be done next.
Orders move into production quickly, so cancellations may not always be possible. Contact us right away after placing your order, and we’ll check the order status to see if it can be stopped.
Once a proof is approved, it’s sent to print exactly as confirmed. If you notice an error afterward, reach out so we can review your file together and discuss options for a reprint.
If you need to confirm details or timing, reach out to our team and we’ll help you check the current status.
Shipping times can vary based on carrier performance and location. If your order seems delayed, contact us so we can review the tracking information and help identify the next steps.
Printed menus are produced specifically for each order, so we can’t reuse or restock them. If you have extras, we recommend keeping them as backups in case you need replacements later.